How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
About Promotion Suite
What is a Sweepstakes Promotion?
How can I create a Sweepstakes Promotion with Contest Factory?
Can my Sweepstakes be shared on social media?
Are Contest Factory's Sweepstakes mobile compatible?
How do I select Sweepstakes winners?
See all 6 articles
Instant Win Games
What is an Instant Win Game Promotion?
How can I create an Instant Win Game Promotion with Contest Factory?
How are Instant Win Game prizes won?
How Can I Limit the Number of Instant Win Game Prizes A Person Can Win?
Can I Link a Winning Prize Image to a URL?
Can I try out your products before paying?
How do I get back to a Promotion I’ve already started to build?
Can I customize the look and feel of my Promotion?
How does the Customize Template page work?
What do the Editable Elements on the Customize Template page do?
See all 16 articles
Does Contest Factory provide legally compliant Official Rules?
What are the requirements to bond and register a promotion?
Does Contest Factory offer Legal Services?
Contest Factory Patents
Is a white label option available for my Promotion?
Does Contest Factory offer prize fulfillment?
What type of analytic data does Contest Factory provide?
Is my Promotion's data and personal information safe?
Do you offer special Agency pricing?
See all 12 articles
How does a free trial work?
How do I cancel my subscription plan?
When will my credit card be charged?
If I cancel my subscription, what happens to my promotions that are already running?
What happens if my promotion received more leads than the subscription plan allows?
See all 10 articles
Help Desk Software